The Cardtel is built to be fun, but the business is handled seriously. Clear rules keep La Familia protected.
Authentication standards where applicable, clear item descriptions, packaging care, shipping care, and a defined issue-resolution process for every order.
No guaranteed value unless specifically stated. Each tier's chase/hit structure and odds or quantity disclosures are listed on the product page. All mystery product sales are final.
How to enter, eligibility requirements, winner selection method, void/substitution terms, dispute process, and any platform-specific rules for the game or break in question.
Processing times, tracking on all orders, optional insurance, high-value item handling, and local pickup where available.
Returnable items are noted at checkout; mystery and final-sale items are not returnable. Damaged shipments and incorrect items are handled case by case — contact El Jefe within 48 hours of delivery.
Intake process, valuation expectations, payout timing, commission structure, authentication responsibilities, and what happens to unsold consignment items.
How member account information, contact permissions, SMS/email updates, and basic data handling are managed.
This page is a functional outline. Final legal language for mystery products, contests, consignment, refunds, and shipping should be reviewed by qualified counsel before launch.